Shipping Policy

Shipping Policy for CleaninGuy

Thank you for visiting and shopping at CleaninGuy. Following are the terms and conditions of the shipping policy for CleaninGuy.

Order Process Time

All orders are processed within 3 business days(Except for pre-sale items), ship from our Los Angeles Warehouse.

Orders are not shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

All orders are FREE shipping, delivers in 5-8 days.

$200 for Express shipping, which arrives in 1-3 days.

Shipping Carriers We are Working With

Shipment to P.O. boxes or APO/FPO Addresses

CleaninGuy ships to addresses within the mainland of U.S., excluding Alaska, Hawaii or APO/FPO/DPO addresses.

Shipment Confirmation

You will receive a shipment confirmation email once your order has shipped.

Freight Shipment

For products weight over 100 Lbs, we’ll schedule freight shipment for you. We need to confirm with you about 2 things by email:

Do you have a forklift to unload the freight shipment?
What is a good phone number for the truck driver to call to schedule the delivery time?

Please reply to the email to avoid shipping delays.

Damages

If you received a damaged order, please contact us for a return or exchange.

Please save all packaging materials and damaged goods before filing a claim.

We strongly recommend take pictures or videos of the damaged products.

We currently do not ship outside the United States.